HOW CAN WE HELP YOU?
Shipments and deliveries
How can I track my package?
Does adding an item to my shopping cart mean it is reserved?
Does adding an item to my shopping cart mean it is reserved?
Make sure this label is attached to the package when returning these items. This indicates to our carrier that you are transporting flammable substances.
If you are returning it in the original packaging, the label is already attached.
Remove the label if you are not returning any flammable products from your order.
Returns and exchanges
How can I track my package?
Does adding an item to my shopping cart mean it is reserved?
Does adding an item to my shopping cart mean it is reserved?
Make sure this label is attached to the package when returning these items. This indicates to our carrier that you are transporting flammable substances.
If you are returning it in the original packaging, the label is already attached.
Remove the label if you are not returning any flammable products from your order.
Status of my order
How can I track my package?
Does adding an item to my shopping cart mean it is reserved?
Does adding an item to my shopping cart mean it is reserved?
Make sure this label is attached to the package when returning these items. This indicates to our carrier that you are transporting flammable substances.
If you are returning it in the original packaging, the label is already attached.
Remove the label if you are not returning any flammable products from your order.
Other questions
How can I track my package?
Does adding an item to my shopping cart mean it is reserved?
Does adding an item to my shopping cart mean it is reserved?
Make sure this label is attached to the package when returning these items. This indicates to our carrier that you are transporting flammable substances.
If you are returning it in the original packaging, the label is already attached.
Remove the label if you are not returning any flammable products from your order.
CONTACT US
If you have any questions or requests, you can contact our customer service by filling out the form below.
The service is available from Monday to Friday from 9:30 am to 6:30 pm CET, except holidays.
